← Every exhibit
What does a marketing-to-sales handoff mean?
| Object | Question it answers | Example record | Error when it is merged |
|---|---|---|---|
| Release | What work did marketing make available? | Qualified lead released at 09:04 | A created record is mistaken for accepted work |
| Qualification | Why was the work eligible for release? | ICP, need, region, and consent rule | A later rejection is called a routing failure |
| Acceptance | Did sales accept responsibility under the rule? | Accepted by AE-Alpha at 09:30 | Silence is counted as acceptance |
| Response | Was a qualifying first action recorded inside the clock? | Call or email with timestamp and purpose | Activity count becomes service quality |
| Exception | Why was the standard path not used? | Duplicate, out of territory, or missing field | Returned work disappears from the denominator |
| Outcome | What happened after the interface? | Opportunity, nurture, disqualification, or no record | Handoff is credited with a commercial result |
Swipe or scroll horizontally if the table is wider than your screen.
Reference & Evidence
Source: Table from this essay. Sources and interpretation are given in the article.
Related exhibits
-
The synthetic marketing-to-sales handoff contract
From the essay What is a marketing-to-sales handoff? The interface where attribution breaks
-
What does sales productivity mean?
From the essay What is sales productivity? Activity is not productive selling time
-
What does product-qualified lead mean?
From the essay What is a product-qualified lead? Product use is not buying intent