Questions from the work

Case Studies

Closer readings of commercial bottlenecks, pricing decisions and measurement problems, grounded in operating mechanics and published evidence.

Attribution & Measurement

The Shadow Funnel Breakdown

Why untracked referrals and multi-touch models can assign demand to the wrong channel, and what an incrementality test has to recover.

The question: “How do you measure channel incrementality when buyer research happens outside the traceable clickstream?”

M&A and Commercial Systems

Post-Merger Sales & Marketing Integration

A closer look at how standardising sales structures can weaken account-level pricing power and customer retention after a deal.

The question: “Why does cost integration often consume the enterprise value the deal bought?”

Pricing & Packaging

Willingness-to-Pay & The Price Anchor Trap

A diagnostic reading of SaaS pricing migrations: how grandfathered discounts reset reference points and turn a price change into a loss event.

The question: “What test proves whether a price increase is perceived as a fair adjustment or a loss event?”