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Figure 2From “What is gross revenue retention?”

Which variants of gross retention have to be tracked separately?

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Figure 2Which variants of gross retention have to be tracked separately?

Gross Revenue Retention (GRR)Contract Type VariantsCustomer Segment VariantsLoss Attribution VariantsMulti-Year Enterprise(Co-termed)Annual Fixed CommitmentsMonthly / Product-LedSubscriptionsStrategic Enterprise(>100k ARR)Mid-Market (25k-100k ARR)SMB / Self-Serve (<25k ARR)Full Account CancellationOperational Contraction(Seat Cuts)Commercial Concessions(Price Cuts)

Source: Diagram from this essay. Sources and interpretation are given in the article.

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APA 7

Isoglu, S. (2026). Which variants of gross retention have to be tracked separately? [Figure]. isoglu.com. https://isoglu.com/insights/exhibits/isoglu-2026-what-is-gross-revenue-retention-fig02/

BibTeX
@misc{isoglu-2026-what-is-gross-revenue-retention-fig02,
  author = {Isoglu, Sinan},
  title = {{Which variants of gross retention have to be tracked separately?}},
  year = {2026},
  howpublished = {Figure 2, isoglu.com},
  url = {https://isoglu.com/insights/exhibits/isoglu-2026-what-is-gross-revenue-retention-fig02/},
  note = {From the essay {What is gross revenue retention?}}
}
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  <a href="https://isoglu.com/insights/exhibits/isoglu-2026-what-is-gross-revenue-retention-fig02/">
    <img src="https://isoglu.com/social/isoglu-2026-what-is-gross-revenue-retention-fig02.png" alt="Figure 2: Which variants of gross retention have to be tracked separately?" width="3200" height="2400">
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  <figcaption>Figure 2: Which variants of gross retention have to be tracked separately?. Source: Diagram from this essay. Sources and interpretation are given in the article. <a href="https://isoglu.com/insights/exhibits/isoglu-2026-what-is-gross-revenue-retention-fig02/">View exhibit</a>.</figcaption>
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