Table 6From “What is sales capacity planning?”
Cross-Functional RACI Governance Matrix
Table 6Cross-Functional RACI Governance Matrix
| Capacity Lifecycle Activity | Chief Revenue Officer | VP Revenue Operations | Chief Financial Officer | Talent Acquisition | Sales Enablement |
|---|---|---|---|---|---|
| Top-Line ARR Target Alignment | Responsible | Consulted | Accountable | Informed | Informed |
| Bottom-Up Capacity Model Build | Consulted | Accountable | Responsible | Informed | Informed |
| Territory & Quota Allocation | Accountable | Responsible | Consulted | Informed | Consulted |
| Recruiting Pacing & Headcount SLA | Informed | Consulted | Informed | Accountable | Informed |
| Onboarding Ramp & Certification | Informed | Informed | Informed | Informed | Accountable |
| Monthly Capacity vs Plan Scrub | Responsible | Accountable | Consulted | Consulted | Consulted |
| Attrition & Backfill Authorization | Accountable | Responsible | Consulted | Responsible | Informed |
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Source: Table from this essay. Sources and interpretation are given in the article.

From the essay
Revenue operations & AI
What is sales capacity planning?
Sales capacity planning models bottom-up commercial productivity. Align rep ramp time, attrition, selling hours, and quota capacity to realistic revenue.
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