Table 44 Sept 2026From “What is a value metric?”

Metric Governance RACI Matrix

Table 4Metric Governance RACI Matrix

Governance Mandate	Chief Revenue Officer	Chief Financial Officer	Chief Product Officer	Head of RevOps	VP Customer Success
Value Metric Selection & Retirement	Consulted	Accountable	Responsible	Consulted	Informed
Rate Card & Volume Tier Calibration	Consulted	Accountable	Consulted	Responsible	Informed
Telemetry Pipeline Instrumentation	Informed	Informed	Accountable	Consulted	Informed
CPQ Quoting Rules & Guardrails	Responsible	Consulted	Informed	Accountable	Informed
Grandfathering Sunset Agreements	Responsible	Accountable	Informed	Responsible	Consulted
Audit Discrepancy Resolution	Informed	Accountable	Informed	Responsible	Responsible

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Source: Table from this essay. Sources and interpretation are given in the article.

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From the essay

Pricing & revenue architecture

What is a value metric?

A value metric defines how price scales with customer utility. Distinguish what you meter from packaging tiers to align expansion with delivered value.

4 Sept 2026

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APA 7

Isoglu, S. (2026). Metric Governance RACI Matrix [Table]. isoglu.com. https://isoglu.com/insights/exhibits/isoglu-2026-what-is-a-value-metric-fig05/

BibTeX

@misc{isoglu-2026-what-is-a-value-metric-fig05,
  author = {Isoglu, Sinan},
  title = {{Metric Governance RACI Matrix}},
  year = {2026},
  howpublished = {Table 4, isoglu.com},
  url = {https://isoglu.com/insights/exhibits/isoglu-2026-what-is-a-value-metric-fig05/},
  note = {From the essay {What is a value metric?}}
}

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  <figcaption>Table 4: Metric Governance RACI Matrix. Source: Table from this essay. Sources and interpretation are given in the article. <a href="https://isoglu.com/insights/exhibits/isoglu-2026-what-is-a-value-metric-fig05/">View exhibit</a>.</figcaption>
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