Figure 1From “What is a route to market?”
The same partner governance, opposite effects by channel mix
Formal rules for sales partners went with better outcomes as indirect channel usage rose and worse ones as direct usage rose. Centralization and information exchange did the reverse.
Figure 1The same partner governance, opposite effects by channel mix
| Governance of sales partners | With more direct channel usage | With more indirect channel usage |
|---|---|---|
| Formalization (written rules and procedures for partners) | Diminished performance outcomes | Enhanced performance outcomes |
| Centralization (partner decisions need the manufacturer's approval) | Enhanced performance outcomes | Diminished performance outcomes |
| Information exchange with sales partners | Enhanced performance outcomes | Diminished performance outcomes |
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Source: Homburg, Vomberg and Muehlhaeuser (2020), online-first PDF pp. 1, 13-14 (Table 5, N = 103 manufacturers) and 16: moderation of the link between the extent of direct or indirect channel usage and the manufacturer's EBIT over total assets in the following year, in a survey of B2B manufacturers compared with the German industry distribution. Each mechanism is measured once per manufacturer and concerns its sales partners (appendix, pp. 17-18). All six interactions are significant in the authors' main model, two at the 5% level and four at the 1% level; two lost significance under one alternative usage measure each (p. 16). Signs only. The final record is Journal of Marketing Research 57(6), 1113-1134.

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Go-to-market strategy
What is a route to market?
A route to market is the mix of direct and indirect channels a firm uses to reach a set of customers, the revenue each carries and the work each does.
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